Billing Terms and Conditions
These Billing Terms and Conditions outline how payments, charges, refunds, and billing-related matters are handled when you make a purchase from By Kylie. By placing an order on our website, you agree to the terms described below.
1. Accepted Payment Methods
By Kylie accepts the following secure payment methods at checkout:
- Credit Card
- PayPal
- Shop Pay
- Apple Pay
- Venmo
All payments are processed securely through Shopify’s encrypted checkout system and certified third-party payment providers.
By Kylie does not store full credit or debit card details on its servers. Payment information is encrypted and handled in accordance with PCI-DSS security standards.
2. Currency and Pricing
All prices displayed on the website are shown in the currency specified at checkout.
- Prices include applicable taxes unless otherwise stated
- Free standard shipping is offered within Sweden
- No hidden charges are added after payment
The full order total, including any applicable taxes and fees, is clearly displayed before you confirm your purchase.
By Kylie reserves the right to correct pricing errors or technical mistakes at any time. If a pricing error affects your order, you will be notified and given the option to proceed at the correct price or cancel the order for a full refund.
3. Billing Information
When placing an order, you agree to provide:
- Accurate billing details
- A valid payment method
- Correct contact information
The billing name and address must match the information associated with your selected payment method. Failure to provide accurate billing information may result in delays or cancellation.
By Kylie reserves the right to refuse or cancel orders where billing details appear fraudulent, incomplete, or inconsistent.
4. Payment Authorization
By submitting payment information, you authorize By Kylie and its payment providers to:
- Charge the full order amount
- Perform authorization and security checks
- Validate the payment method
If a payment is declined, flagged, or unauthorized, the order will not be processed.
Your bank or payment provider may temporarily place a hold on funds during authorization. This is a standard financial procedure and is outside By Kylie’s control.
5. Order Confirmation and Billing Receipt
Once payment is successfully completed:
- You will receive an order confirmation email
- A billing summary will be included
- PayPal, Shop Pay, Apple Pay, Venmo, or your card provider may issue a separate payment confirmation
Customers are responsible for reviewing their order details upon receiving confirmation.
If you do not receive a confirmation email, please contact us at info@bykylie.se
6. Failed or Declined Transactions
Payments may fail due to:
- Insufficient funds
- Incorrect billing information
- Expired card
- Security restrictions from your bank
- Technical issues with the payment provider
If a transaction fails, the order will not be processed. You may attempt checkout again using a valid payment method.
By Kylie is not responsible for bank fees, currency conversion charges, or declined transaction penalties imposed by your financial institution.
7. Refunds and Billing Adjustments
Refunds are handled according to our Return and Refund Policy.
- Refunds are issued to the original payment method
- Approved refunds are processed within 5 working days
- Funds may take 7 to 10 business days to appear, depending on your bank or payment provider
Shipping fees are non-refundable unless required by law.
If a billing error occurs due to our mistake, we will promptly correct it and issue any necessary refund.
8. Chargebacks and Payment Disputes
If you believe there is a billing issue, you agree to contact By Kylie before initiating a chargeback or payment dispute.
Unjustified chargebacks may result in:
- Order cancellation
- Restriction of future purchases
- Submission of transaction and delivery records to the payment provider
We maintain documentation of transactions and proof of fulfillment in accordance with Shopify and payment provider standards.
9. Taxes and Legal Compliance
All applicable taxes are calculated according to Swedish regulations.
By Kylie operates in compliance with:
- Shopify payment standards
- Google Merchant Center transparency policies
- EU consumer protection laws
- GDPR data protection requirements
10. Fraud Prevention and Verification
To protect customers and ensure secure transactions, we may conduct additional verification for:
- High-value purchases
- Mismatched billing and shipping details
- Suspicious order patterns
We reserve the right to delay or cancel orders pending verification.
11. Limitation of Liability
By Kylie is not responsible for:
- Bank processing delays
- Currency exchange rate differences
- Third-party payment outages
- Financial institution fees
Our liability is limited to the total amount charged for the relevant order.
Nothing in these terms limits your statutory consumer rights under Swedish or EU law.
12. Updates to Billing Terms
We reserve the right to update these Billing Terms and Conditions at any time. Updated versions will be published on this page and take effect immediately upon posting.
Continued use of our website constitutes acceptance of the revised terms.
13. Contact Information
For billing-related questions or concerns, please contact us:
Email: info@bykylie.se
Customer Care: +1 (630) 426-9482
We are committed to transparent pricing, secure transactions, and fair billing practices for every customer.